Privacy Policy
Last updated: September 2026
Introduction
Khaki Thicket ("we", "our", or "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
Information We Collect
We may collect and process the following categories of personal data:
- Identity information: name, title
- Contact information: email address, postal address
- Transaction information: details about orders you place with us
- Technical information: IP address, browser type, device information, pages visited
- Usage information: how you interact with our website
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfil your orders
- To communicate with you about your enquiries
- To improve our website and services
- To comply with legal obligations
- To send you marketing communications where you have consented
Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: where processing is necessary to fulfil our obligations to you
- Legitimate interests: where processing is necessary for our business purposes
- Consent: where you have given explicit consent for specific processing activities
- Legal obligation: where we are required to process data by law
Data Sharing
We do not sell your personal information. We may share your data with:
- Service providers who assist with order fulfilment and delivery
- Professional advisers such as lawyers and accountants
- Regulatory authorities where required by law
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Order records are retained for six years in accordance with tax and accounting requirements.
Your Rights
Under data protection legislation, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data in certain circumstances
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent where processing is based on consent
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Contact Us
For any questions about this privacy policy or to exercise your data rights, please contact us at:
Khaki Thicket
27 Meadow Lane
Cheltenham, GL50 2JQ
United Kingdom
Email: [email protected]
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.